Overview

In the Aurora platform, the ability to approve or reject posts is controlled by the Moderate Content permission. This permission can be granted at various levels, including community, category, or board, and can be inherited through roles or group memberships.

Common Causes of Unintended Moderation Permissions:

A user may have moderation capabilities due to:

• Inherited permissions from a parent category or community level.

• Membership in a group or assignment of an additional role that grants moderation rights.

• Custom permissions or exceptions configured at the board or category level.

Troubleshooting Steps:

1. Check Role Inheritance:

   • In the Admin Panel, navigate to Users > Roles.

   • Review all roles assigned to the superuser. For each role, verify whether the Moderate Content permission is granted, either directly or via inheritance.

   • The inheritance of permissions is indicated by a green or red "Inherit" button.

   • For more details, refer to the article About Content Permissions.

2. Review Board and Category Permissions:

   • Navigate to the board or category where the post was rejected.

   • Access the Permissions page and check for any overrides or exceptions for the superuser’s roles.

   • Permissions set at the community or category level can be inherited by boards unless specifically overridden.

   • More details can be found in the article Aurora: Enable Content Moderation and Set Content Moderation Defaults.

3. Audit Group Memberships:

   • Confirm if the superuser is a member of any groups that may grant additional permissions related to content moderation.

4. Moderation Tab Access:

   • Only users with the Moderate Content permission can access the Moderation tab and reject posts.

   • If the superuser can access this tab, it is a strong indicator that they have the necessary permissions, possibly through inheritance or group membership.

   • For more information, see About Aurora Moderation.

Frequently Asked Questions (FAQ)

Q1: What if the superuser cannot access the Moderation tab?

A1: If the superuser cannot access the Moderation tab, it means they do not have the necessary moderation permissions. Follow the troubleshooting steps to check for missing or inherited permissions at various levels.

Q2: How do I know if a permission is inherited or explicitly assigned?

A2: In the Admin Panel, when viewing roles and permissions, inherited permissions will display a green or red "Inherit" button. Explicitly assigned permissions will be directly listed under the user’s roles.

Q3: Can permissions be inherited from multiple roles?

A3: Yes, permissions can be inherited from multiple roles or group memberships. Always check all roles and group memberships associated with the user to ensure the permissions are aligned with what is intended.

Q4: What should I do if the permissions matrix still doesn't show any issues?

A4: If permissions seem correct and the issue persists, there may be hidden overrides or additional configurations. Review the full permissions matrix across all levels (community, category, board, group) to ensure nothing is being missed.