Overview This article targets a specific symptom pattern where user retrieval works, but listing/search is incomplete: User lookup works: GET /api/2.1/users/<userId> returns the expected user record G...
Overview When pushing changes to an Aurora plugin repository, the build process may fail during the linting phase with the error Error while loading rule 'import/no-cycle': typescript with invalid int...
Overview Users may experience an issue where they do not receive in-app notifications or email notifications when following tags or topics in Khoros Community Aurora, even though their notification se...
Overview If you are looking to obtain a list of preset tags for your Aurora Community, this article is for you! Preset tags must be managed through the Khoros Admin interface, and an alternative meth...
Overview This article explains how to configure a 3×3 grid layout (three blog cards per row, maximum nine items per page) for the Recent Content or Blog List widget in Aurora. Customers commonly repor...
Overview During an Aurora upgrade, adding CNAME records for Prod and Stage environments to a SAN (Subject Alternative Name) certificate is required for a successful migration/upgrade. Depending on y...
Overview Admins are unable to edit published posts due to the absence of the Gear icon, which is necessary for accessing editing options. This issue was caused by the removal of the breadcrumbs compon...
Overview The error occurs when attempting to delete community posts, where the confirmation pop-up flashes and disappears, preventing deletion. This issue was identified as a defect and is fixed in ve...
Overview The error 403 - You are not authorized occurs when attempting to export analytics data using an OAuth 2.0 Client Credentials (cc_hash) access token in a private Khoros community. This issue a...
Overview Users assigned to a custom role in Khoros Aurora may encounter issues accessing the spam moderation queue, despite having standard content moderation permissions. This occurs even when the ro...