Overview
Admins are unable to edit published posts due to the absence of the "Gear" icon, which is necessary for accessing editing options. This issue was caused by the removal of the breadcrumbs component from the common header, affecting all admins across the platform. Restoring the breadcrumbs component resolves the issue.
Solution
Follow these steps to resolve the issue of missing "Gear" icon for editing blog posts:
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Identify Missing Component:
- Confirm the absence of the "Gear" icon on the UI for editing posts.
- Verify that the breadcrumbs component is missing from the common header.
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Restore Breadcrumbs Component:
- Access the header template at
your_instance_url/designer/pages?quiltWrapperId=Common. - Navigate to Page Overview > Header and click on the plus button
- Add the breadcrumbs component back to the common header via: Add Widget > Common > Breadcrumb:
- Access the header template at
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Verify Resolution:
- Check that the "Gear" icon is now visible on the UI.
- Confirm that admins can edit published blog posts successfully.
Note: Ensure that any future header customizations retain the breadcrumbs component to prevent recurrence of this issue.
Frequently Asked Questions
- Q1: How do I know if this issue affects my instance?
- A1: If the "Gear" icon is missing from the UI, preventing admin editing of published posts, and the breadcrumbs component is absent from the common header, this issue may be affecting your instance.
Q2: What should I do if the "Gear" icon is still missing after restoring the breadcrumbs component?- A2: Verify that the breadcrumbs component was correctly added to the common header. If the issue persists, check for any additional customizations that might be affecting the UI.
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- Q3: Can this issue occur again in the future?
- A3: Yes, if the breadcrumbs component is removed or altered during header customizations. Ensure that any changes to the header retain this component to maintain editing functionality.
Ciprian Nastase
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