Information

Issue: "Unsubscribe or manage notification preferences" link in Traditional Chinese emails displays {settingsUrl} instead of the actual URL.

Cause: The email template for the Traditional Chinese locale is not substituting the placeholder with the correct link.

Resolution Steps:

1. Identify the Affected Template:
   • The issue is with the Traditional Chinese version of the mail.template.notificationsSettings component.
2. Update the Email Template:
   • Use a GraphQL mutation to update the template and ensure the correct substitution of the placeholder.
   • Example mutation:

     mutation createOrUpdateTextOverride($values: JSON!) {
       createOrUpdateTextOverride(componentId: "mail.template.notificationsSettings", locale: "zh-Hant", values: $values) {
         result { locale texts }
       }
     }
     { "values":{ "NotificationsSettings.body.html" : "取消訂閱或管理通知偏好設定", "NotificationsSettings.body.text" : "取消訂閱或管理通知偏好設定: " } }

3. Verify Resolution:
   • After updating the template, send a test email in Traditional Chinese to confirm that the link is correctly substituted and functional.

Note: This update is specific to the Traditional Chinese locale and should not affect other languages. Ensure you have the necessary permissions to edit email templates via GraphQL.