Solution

1. Manage Preset Tags via Admin Console:
   1. Log in to the Khoros Admin Console.
   2. Navigate to Community Admin > Features > Tags > Tag Management or Settings > Community Structure > Select Board > Content Features > Tags, depending on your admin interface version.
   3. Preset tags will be visible in the "Preset Tags" section. Here, you can view, add, or remove preset tags as needed

      • For further step-by-step instructions, please refer to this article: Aurora: Enable tags and set tag options 

2. Alternative Method to Fetch Tags:
   Use GraphQL to fetch the tags with the below query (Forming calls with GraphQL in Aurora)

   query MyQuery {
     board(id: "board:<your_board_id>") {
       predefinedTags
     }
   }

   Replace <your_board_id> with the actual board ID.

3. Use Tags in GraphQL Mutations:
   • Ensure all tags used in GraphQL mutations are present in the preset list managed via the Admin Console.

Important: Preset tags must be managed through the Admin Console, and only those in the preset list can be used in GraphQL mutations.