Overview This article explains how to configure a 3×3 grid layout (three blog cards per row, maximum nine items per page) for the Recent Content or Blog List widget in Aurora. Customers commonly repor...
Overview During an Aurora upgrade, adding CNAME records for Prod and Stage environments to a SAN (Subject Alternative Name) certificate is required for a successful migration/upgrade. Depending on y...
Overview Admins are unable to edit published posts due to the absence of the Gear icon, which is necessary for accessing editing options. This issue was caused by the removal of the breadcrumbs compon...
Overview The error occurs when attempting to delete community posts, where the confirmation pop-up flashes and disappears, preventing deletion. This issue was identified as a defect and is fixed in ve...
Overview The error 403 - You are not authorized occurs when attempting to export analytics data using an OAuth 2.0 Client Credentials (cc_hash) access token in a private Khoros community. This issue a...
Overview Users assigned to a custom role in Khoros Aurora may encounter issues accessing the spam moderation queue, despite having standard content moderation permissions. This occurs even when the ro...
Overview The Internal Server Error occurs when unauthenticated users attempt to access hidden forums because of inherited See forum permissions set to Grant, leading to a 500 error when other permissi...
Overview The Unsubscribe or manage notification preferences link in Traditional Chinese emails displays a placeholder {settingsUrl} instead of the actual URL, preventing users from managing their noti...
Overview The issue involves updating the registration URL for a community, where changes made in the admin settings are not reflected on the front end. This typically occurs due to caching issues, the...
Overview If you’re using the Khoros Aurora community platform and have implemented a content filter (such as replacing a term with “XXX”), you may wonder how it behaves over the lifetime of your commu...